Can I handle my loan application remotely?

Yes. Reviewers mention the team can manage the entire process remotely to fit busy schedules.

How long does a mortgage application usually take?

Turnaround is typically quick, though complex cases may take longer; one reviewer's case took over 6 months but was resolved successfully with consistent support.

Raymond Finance

Updated 2026-08-01 · 5,295 reviewed · 601 listed · Scored from 120 Google reviews · How we rank ›

5.0(120) 92 composite score See reviews on Google ✓ Google-verified

Reverse Mortgage & Retirement FinanceMortgage Broker

Services: Reverse Mortgage & Retirement Finance, Mortgage Broker
Reviews: 120

What recent reviews say

Troy and the team consistently walk first-time buyers through every step without rushing, answering questions promptly and explaining the reasoning behind each decision. They handle complex cases, refinancing, and investment property loans with equal care, often closing deals faster than expected while keeping clients informed at every stage.

Reviewers value their responsiveness above all: calls returned quickly, proactive bank follow-ups, and willingness to work remotely to fit busy schedules. Even difficult or time-sensitive applications are resolved stress-free, with staff willing to help at short notice.

Praised for

responsive communication and quick replies
explains clearly with no rushed decisions
goes above and beyond to find best outcome
professional and genuinely cares about clients

responsive-communicationexplained-clearlywent-above-and-beyondloan-approved-fastsmooth-settlementprofessional-and-honestgreat-for-first-home-buyers

Best for: first-time home buyers wanting a patient advisor who explains everything clearly.

Strengths

quick turnaround and approval times
patient with first-home buyers, explains everything clearly
handles complex cases over 6+ months without cutting corners
remote settlement and process options available

What reviews say by service

First Home Buyer Loans: reviewers consistently praise patience, thorough explanation of every step, and removal of overwhelm
refinancing: described as stress-free and efficient, with proactive bank follow-ups and clear communication

How it compares

Rated 5 against a 4.96 average across the 306 reverse mortgage & retirement finance businesses listed here.
Has more Google reviews than 72% of the businesses in this directory.

How we scored this

How We Score

Star rating 99

Review volume 90

Review recency 100

Review sentiment 80

Profile completeness 100

Verification 30

Rating breakdown

120

Common questions

Can I handle my loan application remotely?: Yes. Reviewers mention the team can manage the entire process remotely to fit busy schedules.
How long does a mortgage application usually take?: Turnaround is typically quick, though complex cases may take longer; one reviewer's case took over 6 months but was resolved successfully with consistent support.

Contact

Phone: +61870094218
Website: http://www.raymondfinance.com.au/
Address: Unit 3/41 Old Princes Hwy, Littlehampton SA 5250
Open in Google Maps

Last verified 2026-08-01

Opening hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00
Saturday: Closed
Sunday: Closed

As listed on Google.

From their website

Services listed

Home loansFirst home buyer adviceRefinancingInvestment property financeBusiness loansAsset and equipment financeInvoice financeWorking capital finance

Credentials claimed:Australian Credit Licence: 389087

As published by the business on its own website; not independently verified.

Request a quote

Similar mortgage brokers nearby

Adelaide Hills Home Loans | Finance Broker

4.9(72)✓ Google-verified

Reviewers consistently describe a broker service built on personal attention and genuine care. Two staff members, the team and the team, appear across nearly all reviews, praised for remaining calm through setbacks, explaining the process clearly even to first-time buyers, and staying available long after loans settle. The business handles first-home purchases, refinances of complex situations, and investment loans. Reviewers note staff spend significant time on hold with banks, chase updates proactively, and treat client goals as their own. One reviewer with 30 years in U.S. financial services stated the broker exceeded high professional expectations.

First Home Buyer LoansInvestment Property LoansReverse Mortgage & Retirement Finance

View profile

Thompson Finance & Leasing

5.0(109)✓ Google-verified

From start to finish, clients experience transparent communication and expert guidance. Staff take time to explain products, answer questions, and explore the best options without pressure-a stark contrast to bank dealings. The team handles both simple and complex finance across home loans, refinancing, and business needs, consistently going beyond what was asked to remove the stress from decisions that matter.

Investment Property LoansMortgage Broker

View profile