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Adelaide Hills Home Loans | Finance Broker

Updated 2026-08-01 · 5,295 reviewed · 601 listed · Scored from 72 Google reviews · How we rank ›

4.9(72) 89 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansInvestment Property LoansReverse Mortgage & Retirement FinanceMortgage Broker
Adelaide Hills Home Loans | Finance Broker
Services
First Home Buyer Loans, Investment Property Loans, Reverse Mortgage & Retirement Finance
Reviews
72

What recent reviews say

Reviewers consistently describe a broker service built on personal attention and genuine care. Two staff members, the team and the team, appear across nearly all reviews, praised for remaining calm through setbacks, explaining the process clearly even to first-time buyers, and staying available long after loans settle.

The business handles first-home purchases, refinances of complex situations, and investment loans. Reviewers note staff spend significant time on hold with banks, chase updates proactively, and treat client goals as their own. One reviewer with 30 years in U.S. financial services stated the broker exceeded high professional expectations.

Praised for
  • personable and welcoming
  • clear communication throughout
  • goes above and beyond
  • stays engaged after settlement
  • handles complex cases with persistence
responsive-communicationexplained-clearlywent-above-and-beyondgreat-for-first-home-buyersknowledgeablepersonalised-servicesmooth-settlement
Best for: First-time buyers and those refinancing complex loan situations.

Strengths

  • Staff remain available and proactive long after settlement
  • Clear explanations of process to first-time buyers
  • Handles complex refinance situations with persistence
  • Fast responses and professional approach

What reviews say by service

First Home Buyer Loans
Staff walk first-time buyers through unfamiliar process; reviewers felt comfortable asking questions.
refinancing
Handles complex refinance cases; staff persist through obstacles and explore multiple lender options.
Investment Property Loans
Reviewers mention investment loan assistance; limited specific detail in reviews.
Mortgage Broker
Brokers act as advocates with lenders, chasing updates and keeping clients informed throughout.

How it compares

  • Rated 4.9 against a 4.93 average across the 371 first home buyer loans businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

How we scored this

How We Score
Star rating 94
Review volume 81
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
69
4
2
3
0
2
0
1
1

Common questions

Are you open seven days a week?
Yes, the business publishes opening hours for seven days. Contact them directly for specific hours.
Do you continue helping after the loan settles?
Yes. Reviewers note staff remain available to answer questions and provide support long after settlement.
Request a quote

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Troy and the team consistently walk first-time buyers through every step without rushing, answering questions promptly and explaining the reasoning behind each decision. They handle complex cases, refinancing, and investment property loans with equal care, often closing deals faster than expected while keeping clients informed at every stage. Reviewers value their responsiveness above all: calls returned quickly, proactive bank follow-ups, and willingness to work remotely to fit busy schedules. Even difficult or time-sensitive applications are resolved stress-free, with staff willing to help at short notice.

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From start to finish, clients experience transparent communication and expert guidance. Staff take time to explain products, answer questions, and explore the best options without pressure-a stark contrast to bank dealings. The team handles both simple and complex finance across home loans, refinancing, and business needs, consistently going beyond what was asked to remove the stress from decisions that matter.

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Last updated 2026-08-01