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MoneyQuest (Australia)

Updated 2026-08-01 · 5,295 reviewed · 601 listed · Scored from 27 Google reviews · How we rank ›

4.0(27) 69 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansInvestment Property LoansCommercial & Business FinanceMortgage Broker
MoneyQuest (Australia)
Services
First Home Buyer Loans, Investment Property Loans, Commercial & Business Finance
Reviews
27

What recent reviews say

Most clients praise the team's dedication, transparency, and willingness to go beyond standard service. However, experiences vary markedly: some brokers disappear after initial contact, others explain loan terms poorly, and a few left clients with unexpected rate changes and missed deadlines. Staff names appear frequently in glowing reviews, but consistency remains the weak spot.

Praised for
  • professional and dedicated staff
  • goes above and beyond
  • smooth and stress-free process
  • clear communication and transparency
  • quick loan approvals
Watch-outs
  • inconsistent service quality across brokers
  • slow response and communication gaps
  • terms not fully explained to first home buyers
  • lack of support when needed
responsive-communicationwent-above-and-beyondexplained-clearlyprofessional-and-honestpoor-communicationslow-response
Best for: Borrowers with complex finances or investment property needs who can be matched with responsive brokers.
Think twice if: Service quality depends heavily on which broker handles your case; some clients faced months of silence and poor rate explanations.

Strengths

  • strong track record on complex loans and investment properties
  • staff known for going above and beyond
  • transparent about rates and processes
  • operates across all Australian states

What reviews say by service

First Home Buyer Loans
Mixed: some report smooth processes and clear guidance; others say loan terms (especially rate locks) were not explained properly.
Investment Property Loans
Positive: clients praise transparent advice, good rates found, and stress-free cross-state refinancing.
Commercial & Business Finance
Limited evidence; one review mentions commercial loan help, praised as fast and professional.
Mortgage Broker
Mixed: depends on broker assigned. Strong service from some (detailed guidance, quick turnaround); weak service from others (no follow-up, missed deadlines).

How it compares

  • Rated 4 against a 4.93 average across the 371 first home buyer loans businesses listed here.
  • Has more Google reviews than 30% of the businesses in this directory.

How we scored this

How We Score
Star rating 64
Review volume 63
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
20
4
0
3
0
2
1
1
6

Common questions

Do you work with clients outside Victoria?
Yes. Their website lists service across ACT, NSW, QLD, SA, TAS, VIC, and WA. A recent review describes successful cross-state refinancing from Victoria to Queensland.
How long do loan approvals typically take?
Reviews show wide variation: some clients report tight-timeline approvals within days, while others experienced months of inaction from assigned brokers. Speed appears to depend on the individual broker.
Do you explain loan terms clearly?
Most recent reviews praise clear communication. However, an older first home buyer review noted they were not clearly told the difference between a loan offer and a locked-in fixed rate, leading to unexpected rate increases.
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Last updated 2026-08-01