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Impact Home Loans

Updated 2026-08-01 · 5,295 reviewed · 601 listed · Scored from 149 Google reviews · How we rank ›

5.0(149) 93 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansInvestment Property LoansMortgage Broker
Impact Home Loans
Services
First Home Buyer Loans, Investment Property Loans, Mortgage Broker
Reviews
149

What recent reviews say

The team's team turns what often feels overwhelming (especially reverse mortgages and refinances) into straightforward steps. Clients consistently describe near-instant responses, transparency about what paperwork actually matters, and someone who cuts through bank red tape rather than adding to it.

For retirees and first-home buyers alike, the experience centres on feeling supported rather than processed. Even when complex issues arose (one client's wife had passed, another had been rejected by their long-term bank), the team kept the momentum going and found a workable path forward.

Praised for
  • knowledgeable and thorough
  • responsive and proactive communication
  • honest and trustworthy approach
  • makes complex processes simple and clear
  • went above expectations on difficult deals
responsive-communicationexplained-clearlywent-above-and-beyondknowledgeablepersonalised-serviceprofessional-and-honestsmooth-settlement
Best for: Retirees seeking reverse mortgages and first-home buyers who value clear communication and speed.
Think twice if: No evidence in reviews warrants caution; all 149 reviews are five-star.

Strengths

  • immediate response times
  • cuts unnecessary paperwork and verification
  • gets better rates than major banks
  • handles difficult or rejected applications

What reviews say by service

First Home Buyer Loans
Patient, responsive, and made the process feel straightforward for buyers new to mortgages.
Investment Property Loans
No specific investment property reviews; insufficient evidence to grade.
Mortgage Broker
Delivers results fast, handles complex cases, cuts through unnecessary red tape.

How it compares

  • Rated 5 against a 4.93 average across the 371 first home buyer loans businesses listed here.
  • Has more Google reviews than 79% of the businesses in this directory.

How we scored this

How We Score
Star rating 99
Review volume 94
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
146
4
2
3
1
2
0
1
0

Common questions

How long does a reverse mortgage take with Impact?
One recent case took from 18 May to 10 July 2026 (seven weeks) including solicitor meeting and settlement into bank account.
What if my bank has rejected my loan application?
Multiple clients report the team found alternative lenders and better rates even after being knocked back by major banks; one had been with NAB for 45 years before switching.
Do I need to supply extensive documentation?
The team requests only what is legally required, filtering out unnecessary paperwork other brokers may ask for.
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Last updated 2026-08-01