Every review is five stars. Clients consistently praise reliable, attentive service with weekly check-ins and rapid responses across phone, email, text, and video. Sally secures competitive rates, manages complex deals, and removes stress from the purchase process-reviewers note she works odd hours and solves problems other brokers won't touch.
Two five-star reviews highlight professional service and competitive rates. Refinancing clients note clear communication and efficient handling, though the sample is small.
All 20 reviewers gave five stars, citing quick turnarounds, same-day follow-ups, and clear explanations of loan options. Clients return repeatedly for refinancing and investments after their first purchase.
Most customers report a straightforward, supportive experience: the team answers questions readily, explains loan options clearly, and stays in touch from application to settlement. Brett and the team are frequently praised for making first-home buying less daunting and securing competitive rates. One recent customer had the opposite: poor initial guidance, missed settlement dates, and high legal costs. After a staff member left, the broker declined to take responsibility. This stands in tension with the near-universal five-star record and suggests service quality may depend heavily on who handles your file.
Last updated 2026-08-01