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The Mortgage Approval Company

Updated 2026-08-01 · 5,295 reviewed · 601 listed · Scored from 8 Google reviews · How we rank ›

4.5(8) 56 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Investment Property LoansCommercial & Business FinanceReverse Mortgage & Retirement FinanceMortgage Broker
The Mortgage Approval Company
Services
Investment Property Loans, Commercial & Business Finance, Reverse Mortgage & Retirement Finance
Reviews
8

What recent reviews say

Seven reviewers praise the service for knowledge and smooth handling of first mortgages and refinances. One detailed complaint from five years ago flags poor phone contact, misleading promises, a sudden private finance proposal without proper disclosure, and threats of charges afterward. The business website states it offers non-conforming loans and hardship assistance in Sydney; evidence for those services is limited.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • knowledgeable staff
  • client-focused service
  • timely follow-through
  • handles complex requirements
Watch-outs
  • poor responsiveness
  • made broken promises
  • pressured into unsuitable products
  • unprofessional conduct
responsive-communicationknowledgeablepersonalised-serviceslow-responsepoor-communicationloan-fell-throughprofessional-and-honest
Best for: first-time buyers and those seeking a refinance with straightforward requirements
Think twice if: you have a complex or non-standard lending need; one older complaint cites poor phone access and a breakdown in trust.

Strengths

  • knowledgeable broker team
  • handles complex lending scenarios
  • established track record with first-home buyers

What reviews say by service

First Home Buyer Loans
Multiple reviewers reported smooth, knowledgeable first-home purchases, though one case saw a breakdown in trust over loan promises and pressure.
refinancing
Refinance clients praised speed and ease, with no complaints noted.
Investment Property Loans
The team lists this service; no specific review evidence for or against.
Commercial & Business Finance
The team lists this service; no specific review evidence for or against.
Reverse Mortgage & Retirement Finance
The team lists this service; no specific review evidence for or against.
Mortgage Broker
Majority of positive feedback centers on brokering quality and market knowledge; one older complaint flagged misleading advice and unsuitable product pressure.

How it compares

  • Rated 4.5 against a 4.96 average across the 321 investment property loans businesses listed here.
  • Has more Google reviews than 16% of the businesses in this directory.

How we scored this

How We Score
Star rating 89
Review volume 41
Review recency 0
Review sentiment 49
Profile completeness 75
Verification 30

Rating breakdown

5
7
4
0
3
0
2
0
1
1

Common questions

What rates do you charge?
The business website states a variable rate from 3.64% and comparison rate of 3.69%. Rates vary by loan product and lender.
Do you serve areas outside Sydney?
The business claims to serve Sydney; one review mentions a broker worked with a client on a property in country the team, but the primary service area is listed as Sydney.
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Last updated 2026-08-01