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The Finance Room

Updated 2026-08-01 · 5,295 reviewed · 601 listed · Scored from 84 Google reviews · How we rank ›

5.0(84) 91 composite score See reviews on Google ✓ Google-verified
Reverse Mortgage & Retirement FinanceMortgage Broker
The Finance Room
Services
Reverse Mortgage & Retirement Finance, Mortgage Broker
Reviews
84

What recent reviews say

Getting finance sorted can feel overwhelming, especially if you're buying a home on your own or switching loans. Reviewers consistently praise the team here for staying reachable, explaining options clearly, and treating each person's situation as unique. Multiple clients describe calling with questions at all hours and feeling heard rather than rushed. Staff here spend time understanding what you actually want before steering you toward options.

Clients returning for refinance and investment finance suggest the service works across different loan types. Reviewers name the speed of problem-solving and willingness to explore alternatives when a first option doesn't land as standout traits. First-time buyers especially highlight the reduction in stress when someone knowledgeable has their back from property search through settlement.

Praised for
  • responsive and available to clients
  • calm and clear communication
  • personalized approach to each situation
  • strong knowledge and solutions-focused
responsive-communicationexplained-clearlyknowledgeablepersonalised-servicewent-above-and-beyondgreat-for-first-home-buyerssmooth-settlementprofessional-and-honest
Best for: First-time home buyers and people switching loans who value hands-on support and clear answers.

Strengths

  • Staff available at all hours to answer questions
  • Personalized assessment before recommending loan options
  • Problem-solvers who explore alternatives when plans change
  • Repeat clients across different loan types

What reviews say by service

First Home Buyer Loans
Multiple first-time buyers praise personalized guidance that reduces confusion and stress through the entire process.
refinancing
Refinance clients describe efficient support and willingness to explore alternatives if initial options don't work out.

How it compares

  • Rated 5 against a 4.96 average across the 306 reverse mortgage & retirement finance businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How we scored this

How We Score
Star rating 99
Review volume 84
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

Rating breakdown

5
83
4
1
3
0
2
0
1
0

Common questions

What are your opening hours?
The Finance Room lists seven days of opening hours; contact them directly for specific times.
Do you help first-time home buyers?
Yes. Multiple reviewers highlight personalized guidance for first purchases, including clear explanations of options and support through the full buying process.
Can you help if I need to refinance?
Yes. Clients describe smooth refinancing support and willingness to find alternative solutions if the first option doesn't fit.

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First-home buyers and investors consistently describe working with the team as stress-free and straightforward, with staff explaining options in plain language and responding quickly to questions. The brokers tailor advice, negotiate hard for better rates, and maintain close contact through every stage-from pre-approval through settlement-making borrowers feel heard and confident in their choices. The business handles home loans, investment property refinances, and asset finance; reviewers praise specific staff for their balance of professional knowledge and approachable manner. Many return for multiple transactions or refer friends and family with confidence.

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From first-time buyers to complex refinances, reviewers consistently experience staff who pick up the phone at night and weekends, work through obstacles without clients needing to follow up, and land competitive rates quickly. The team handles intricate transactions (refinancing while buying investment property, extended timelines with builder delays) with patience and expertise, making processes feel straightforward rather than daunting. Reviewers name three staff members repeatedly: Peter (handles purchase and refinance deals with particular praise for speed and proactive communication), Craig (specialises in first-time buyers and refinancing, known for patience with questions and explaining complex steps), and the team (noted for multi-year persistence through builder and lender challenges). No complaints appear across 175 reviews.

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Loan Market Glenelg
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Loan Market Glenelg

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The team, the team, and the team here tailored loan options to individual situations and stayed available to answer endless questions without frustration. First home buyers and refinancers consistently report that staff explained the process in plain terms, kept them updated at each step, and made what felt like an overwhelming process manageable and even friendly. The business handles first home purchases, refinancing, construction loans, and vehicle finance across Glenelg, Woodville, and Seaton. Clients mention loans approved and settled fast, and staff taking calls after hours when needed.

Investment Property LoansCommercial & Business FinanceMortgage Broker

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Last updated 2026-08-01