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Refinancer

Updated 2026-08-01 · 5,295 reviewed · 601 listed · Scored from 619 Google reviews · How we rank ›

5.0(619) 95 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansInvestment Property LoansCommercial & Business FinanceReverse Mortgage & Retirement FinanceMortgage Broker
Refinancer
Services
First Home Buyer Loans, Investment Property Loans, Commercial & Business Finance
Reviews
619

What recent reviews say

Staff here treat refinancing like a partnership: they listen, explain each step clearly, and work hard to find competitive rates. Michael, the team, the team, the team, the team, the team, and others build confidence through prompt replies and tailored advice, making the process feel straightforward even across state lines.

Home loan refinancing is their core strength, and investment property refinancing comes up often. They also handle first home purchases, commercial loans, and debt consolidation. No complaints surface in recent reviews, though processing timelines depend on the lender.

Praised for
  • fast, responsive communication
  • knowledgeable and honest advice
  • best rates and outcomes
  • stress-free, smooth process
  • staff go above and beyond
responsive-communicationgot-best-rateexplained-clearlywent-above-and-beyondprofessional-and-honestknowledgeablepersonalised-servicesmooth-settlement
Best for: Property investors refinancing portfolios, first-home buyers seeking clear guidance, businesses exploring loan options.
Think twice if: Lender processing times are outside Refinancer's control; expect weeks for bank documentation approvals.

Strengths

  • best-rate negotiation and transparency
  • fast, clear communication
  • staff available across multiple states
  • tailored advice for investment and business loans

What reviews say by service

refinancing
Customers consistently praise faster approvals, better rates, and smooth processes.
First Home Buyer Loans
Clear explanation and tailored advice reported by first-home buyers.
Investment Property Loans
Help securing competitive rates for property portfolios highlighted.
Commercial & Business Finance
Mentioned as offered, but limited specific praise in reviews.

How it compares

  • Rated 5 against a 4.93 average across the 371 first home buyer loans businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

How We Score
Star rating 100
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
611
4
7
3
0
2
0
1
1

Common questions

Can Refinancer help if I live in another state?
Yes. Multiple recent customers crossed state lines and found communication stayed prompt and responsive throughout the process.
What should I expect on timing?
Refinancer's own work is fast and transparent, but the lender's document processing adds weeks beyond that. Expect the full process to take several weeks.
Do I get better rates through a broker?
Recent customers report securing better interest rates and, in some cases, cash back from refinancing, though rates depend on your circumstances and lender.

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Most clients report smooth, professional service and staff who prioritise their financial interests. The team team members earn consistent praise for expertise, patience with first home buyers, and quick loan processing. One detailed complaint raises concerns about fee structure and upfront transparency: a reviewer reported pressure to pay $95 for a second consultation, then $195 more, leading to a $2k membership fee; they also flagged potential conflicts of interest tied to property development partnerships. Results speak for themselves for the majority: first home buyers credit the team with reducing stress during complex purchases, while refinancing clients get loans in hand within weeks. The business states it works across Sydney, South Australia, and Western Australia.

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Last updated 2026-08-01