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Loan Market Connect Ferntree Gully

Updated 2026-08-01 · 5,295 reviewed · 601 listed · Scored from 388 Google reviews · How we rank ›

5.0(388) 90 composite score See reviews on Google ✓ Google-verified
Commercial & Business FinanceMortgage Broker
Loan Market Connect Ferntree Gully
Services
Commercial & Business Finance, Mortgage Broker
Reviews
388

What recent reviews say

The team consistently delivers clear, fast service across home loans and refinancing, with staff keeping clients informed at each step and often securing rates better than major banks. One complaint stands out: a broker's frequent unavailability and miscommunication to a lender left clients worse off, though this was exceptional among 388 reviews.

Praised for
  • responsive and proactive communication
  • knowledgeable and detailed advice
  • fast and efficient process
  • went above and beyond to secure better rates
Watch-outs
  • poor communication and unavailability during critical stages
  • errors passed to lenders without taking responsibility
responsive-communicationgot-best-rateknowledgeableprofessional-and-honestpersonalised-servicesmooth-settlementwent-above-and-beyondexplained-clearly
Best for: First-time buyers and refinancers seeking transparent advice and better rates than their current bank.
Think twice if: Responsiveness matters to you; one recent client experienced poor communication and broker unavailability during a critical phase.

Strengths

  • rates often beat major banks by 0.5-1%
  • fast turnaround on pre-approvals and settlements
  • explains all options in detail before committing
  • team stays in regular contact throughout the process

What reviews say by service

Mortgage Broker
Trusted for 5+ years; clients praise speed, detail, and ability to find options larger banks declined.
Commercial & Business Finance
One client noted the team recently expanded into business and asset financing; intent to use for future business needs.

How it compares

  • Rated 5 against a 4.96 average across the 327 commercial & business finance businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How we scored this

How We Score
Star rating 100
Review volume 100
Review recency 90
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
378
4
8
3
0
2
0
1
2

Common questions

How much faster is their refinancing compared to my bank?
Exact timelines aren't stated in reviews, but clients describe the process as fast and efficient; one refinance took 12 months after the broker took over, with a 0.9% rate cut.
Can they help if a major bank already said no?
Yes. One client was told by their previous broker there were no options; the team found alternatives that resulted in a secured loan and better rate.
Do they serve my area?
Their website lists Ferntree Gully, Langwarrin, Rosebud, Carnegie, Mansfield, and Forest Hill. Clients from Emerald have also used them.
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Last updated 2026-08-01