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Key Change Finance

Updated 2026-08-01 · 5,295 reviewed · 601 listed · Scored from 57 Google reviews · How we rank ›

5.0(57) 89 composite score See reviews on Google ✓ Google-verified
Commercial & Business FinanceMortgage Broker
Key Change Finance
Services
Commercial & Business Finance, Mortgage Broker
Reviews
57

What recent reviews say

Clients consistently describe a team that listens carefully, explains each step, and finds paths forward when other brokers have said no. Staff stay in constant touch, make complicated transactions feel straightforward, and treat every question as worthwhile. Work spans first-home buyers, refinances, and development loans across Victoria.

Every review praises the same pattern: staff match loan options to actual circumstances, remain available throughout, and follow through even after settlement. Clients note the contrast starkly when they have moved between brokers. The team handles construction loans and complex multi-transaction deals without adding stress.

Praised for
  • responsive and available throughout
  • explains complex finance clearly
  • finds solutions others miss
  • personalised advice tailored to needs
responsive-communicationexplained-clearlywent-above-and-beyondknowledgeablepersonalised-serviceprofessional-and-honestsmooth-settlementgreat-for-first-home-buyers
Best for: First home buyers and those switching brokers after poor prior experience.

Strengths

  • Listens to needs and tailors solutions
  • Explains finance in plain language
  • Solves cases other brokers reject
  • Available throughout the process

What reviews say by service

First Home Buyer Loans
Multiple clients praise clear guidance, patience with questions, and stress-free experience at first purchase.
refinancing
Clients report simplified process, good communication, and loan options matched to their situation during refinances.
Commercial & Business Finance
One knockdown-rebuild development loan praised for availability and detail; broader commercial work not detailed in reviews.
Mortgage Broker
Consistent praise for responsive communication, plain-language explanation, and tailored solutions across all loan types.

How it compares

  • Rated 5 against a 4.96 average across the 327 commercial & business finance businesses listed here.
  • Has more Google reviews than 51% of the businesses in this directory.

How we scored this

How We Score
Star rating 99
Review volume 77
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

Rating breakdown

5
57
4
0
3
0
2
0
1
0

Common questions

What happens if I move between brokers?
Multiple reviewers report switching to Key Change after poor experiences elsewhere and describe the team finding solutions other brokers had rejected, at no extra cost.
Are staff available if I ask lots of questions?
Reviews consistently state staff welcome questions and remain available throughout the process, including after hours and during settling.
Do you help with development or construction projects?
At least one client worked with the team on a knockdown-rebuild project and praised their availability and attention to detail through the process.
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Last updated 2026-08-01