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Kaya Finance

Updated 2026-08-01 · 5,295 reviewed · 601 listed · Scored from 49 Google reviews · How we rank ›

4.9(49) 84 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansMortgage Broker
Kaya Finance
Services
First Home Buyer Loans, Mortgage Broker
Reviews
49

What recent reviews say

Clients report consistently smooth experiences with accessible, transparent guidance. Staff tailor solutions to each client's needs, explain options clearly, and prioritise honest advice over quick sales, making complex finance straightforward.

Praised for
  • responsive and available
  • clear communication
  • guides clients through process
  • gets best rates and outcomes
  • professional and ethical
responsive-communicationgot-best-rateloan-approved-fastexplained-clearlywent-above-and-beyondknowledgeablepersonalised-serviceprofessional-and-honestsmooth-settlement
Best for: First-home buyers and business owners wanting reliable, jargon-free finance guidance.

Strengths

  • gets competitive rates quickly
  • transparent and ethical approach
  • available and responsive
  • tailors solutions to your situation

What reviews say by service

First Home Buyer Loans
First-home buyers praise clear guidance, stress-free experience, and getting best rates.
Mortgage Broker
Clients highlight ethical advice, thorough process, and smooth settlement across all loan types.

How it compares

  • Rated 4.9 against a 4.93 average across the 371 first home buyer loans businesses listed here.
  • Has more Google reviews than 46% of the businesses in this directory.

How we scored this

How We Score
Star rating 94
Review volume 74
Review recency 94
Review sentiment 81
Profile completeness 75
Verification 30

Rating breakdown

5
47
4
0
3
1
2
0
1
1

Common questions

How long does loan approval usually take?
Clients consistently report fast approval, with one noting loan setup was quick from start to finish, though exact timelines vary by application.
Do you help first-home buyers?
Yes. First-home buyers praise the clear step-by-step guidance and help navigating the mortgage process tailored to their needs.

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Clients consistently credit their broker with turning what could be a daunting loan process into something manageable. Quick approvals from major banks, transparent explanations at each stage, and genuine availability when questions arise define the experience. The team has helped first home buyers, land and construction loan clients, and refinancing customers alike. Notable is the willingness to problem-solve when other lenders said no, and the attention to keeping clients updated during settlement and tight timelines.

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First home buyers consistently praise Ibrahim for turning a daunting process into something manageable. He takes time to explain each step, answers every question without rushing, and works hard to secure the best rate for their situation. Refinancers and investors return repeatedly over years because he stays honest about whether a switch is worth it, offers strategic options they hadn't considered, and handles self-employed income smoothly. His patience and genuine care set him apart across all client types.

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Loan Market Kevin Nguyen
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Loan Market Kevin Nguyen

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Every client across multiple loan types reports the same experience: Kevin listens without judgment, explains each step clearly, and follows through even when rejected. Reviewers mention he attends auctions, connects them to conveyancers, and takes calls on Saturday to make sure they understand what they're signing. First-home buyers, investors refinancing, and repeat clients all return because he stays accessible and genuinely invested in the outcome. The team handles phone, email, and document reviews promptly. Multiple reviewers switched brokers specifically to work with Kevin after bad experiences elsewhere. No complaints appear in the review set. Investment and refinance clients sit alongside first-home buyers, all describing the same calm, knowledgeable approach through stressful transactions.

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Last updated 2026-08-01