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Illuminate Finance Brokers

Updated 2026-08-01 · 5,295 reviewed · 601 listed · Scored from 39 Google reviews · How we rank ›

4.9(39) 82 composite score See reviews on Google ✓ Google-verified
Investment Property LoansMortgage Broker
Illuminate Finance Brokers
Services
Investment Property Loans, Mortgage Broker
Reviews
39

What recent reviews say

Most clients report swift, attentive service from staff who guide them through complex loans and refinancing with strong results. One significant complaint alleges the broker mislead a first-home buyer, missed settlement, and failed to honour a promised refund, raising concerns for first-time and older applicants.

Praised for
  • responsive and proactive communication
  • knowledgeable team
  • takes initiative beyond application
  • smooth end-to-end process
  • competitive rates achieved
Watch-outs
  • failed to secure pre-approval correctly
  • withheld refund after service failure
  • poor advice on borrowing capacity
  • settlement deadlines missed
responsive-communicationknowledgeablepersonalised-servicesmooth-settlementprofessional-and-honestloan-fell-through
Best for: first-home buyers seeking hands-on guidance and complex investment property refinancing
Think twice if: you are an older applicant or have limited assets; one client reported misleading pre-approval advice and refund default

Strengths

  • proactive communications and quick response times
  • handles complex scenarios (SMSF loans, investment property refinancing)
  • assists clients who failed to arrange loans independently

What reviews say by service

First Home Buyer Loans
Strong track record guiding first-time buyers; one significant complaint alleges false pre-approval and missed settlement
refinancing
Clients praise ability to negotiate competitive rates and coordinate multiple refinances efficiently
Investment Property Loans
The team complex SMSF structures and investment property refinancing with positive feedback
Mortgage Broker
Responsive communication and proactive service, though one incident raised concerns about transparency

How it compares

  • Rated 4.9 against a 4.96 average across the 321 investment property loans businesses listed here.
  • Has more Google reviews than 40% of the businesses in this directory.

How we scored this

How We Score
Star rating 95
Review volume 70
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
37
4
1
3
0
2
0
1
1

Common questions

Can you help if I've already applied for a loan elsewhere?
Yes. Multiple clients report the broker helped them refinance or restructure loans they had already arranged independently.
Do you handle investment property and SMSF loans?
Yes. Reviewers mention complex SMSF limited-recourse loans and investment property refinancing as services the team has delivered.
How quickly do you respond to questions?
Reviewers consistently mention quick response times and described staff as proactive; one client noted staff were 'always available'.
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Last updated 2026-08-01