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Icon Home Loans

Updated 2026-08-01 · 5,295 reviewed · 601 listed · Scored from 6 Google reviews · How we rank ›

5.0(6) 78 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansMortgage Broker
Icon Home Loans
Services
First Home Buyer Loans, Mortgage Broker
Reviews
6

What recent reviews say

Staff respond promptly and explain loan options clearly, which reviewers credit with reducing stress through the application and settlement process. First home buyers and refinancing customers particularly valued feeling heard rather than treated as a transaction, and several reviewers noted the team followed up even after approval to flag better deals.

Praised for
  • quick, accurate answers to questions
  • went above and beyond with support
  • clear explanations and frequent updates
  • got competitive rates
  • personalised, caring approach
responsive-communicationgot-best-rateexplained-clearlywent-above-and-beyondknowledgeablepersonalised-servicesmooth-settlementprofessional-and-honestgreat-for-first-home-buyers
Best for: Single parents, tourism operators, and repeat borrowers wanting market oversight.
Think twice if: All six recent reviews are five-star; no caveats emerge from the inputs.

Strengths

  • responsive staff who answer questions quickly
  • tailored advice; explains why each option is recommended
  • tracks market rates for refinancing opportunities
  • unhurried, personalised approach

What reviews say by service

First Home Buyer Loans
Single mother found process straightforward; called rates 'insane' and described experience as life-changing.
refinancing
Customers said refinancing felt clear and unstressful; team explained each option and why it was recommended.

How it compares

  • Rated 5 against a 4.93 average across the 371 first home buyer loans businesses listed here.
  • Has more Google reviews than 13% of the businesses in this directory.

How we scored this

How We Score
Star rating 97
Review volume 37
Review recency 100
Review sentiment 81
Profile completeness 75
Verification 30

Rating breakdown

5
6
4
0
3
0
2
0
1
0

Common questions

Can I contact Icon Home Loans outside business hours?
The business lists 7-day opening hours on Google; call to confirm the schedule that suits you.
Do you charge for an initial consultation?
One reviewer noted 'It doesn't cost you anything to have a chat and see what they are about.'
Will you check for better loan deals after I've settled?
Yes. Reviewers report the team proactively flags refinancing or better-rate opportunities throughout the life of the loan.
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Last updated 2026-08-01