Most reviewers praise Findex's knowledgeable staff and prompt service on tax and financial planning. Several experienced serious delays in fund releases and poor responsiveness on business matters, raising concerns about reliability under stress.
The team and the team handle first home purchases, refinances, and investment loans with consistent clarity and speed. Reviewers praise quick approvals, detailed guidance through settlement, and follow-up support that goes beyond closing the deal.
First-home buyers consistently report feeling guided and supported throughout the entire purchase process. Staff take time to explain each step, respond quickly to questions, and act with clear intent to help clients achieve their goals. The team handles refinancing and investment properties as well, with reviewers praising speed, knowledge of complex circumstances, and willingness to solve problems others considered impossible. Multiple clients return for subsequent purchases and recommend staff to friends and family.
All 15 reviews are five-star, praising the team's deep market knowledge and willingness to tackle complex deals others reject. Reviewers highlight late-night work on applications, strategic sessions for portfolio building, and calm guidance through first purchases and multi-property refinances.
Last updated 2026-08-01