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Fidelis Financial

Updated 2026-08-01 · 5,295 reviewed · 601 listed · Scored from 142 Google reviews · How we rank ›

5.0(142) 85 composite score See reviews on Google ✓ Google-verified
Commercial & Business FinanceMortgage Broker
Fidelis Financial
Services
Commercial & Business Finance, Mortgage Broker
Reviews
142

What recent reviews say

Most reviewers describe brokers who respond quickly, explain loan options clearly, and work through complex applications with genuine commitment to the client's outcome. Staff handle serviced apartments and investment purchases where other brokers have refused, and guide first-time buyers through the entire process with patience and local insight. One significant negative describes being pushed toward a larger loan, followed by abandonment after settlement and what the reviewer claims was misleading documentation.

The business serves first-home buyers, investment property purchasers, and applicants with non-standard scenarios. Their website claims specialist lending for SMSFs, trusts, and construction. Reviewers name several staff members who have delivered results; the quality appears person-dependent, not uniformly consistent.

Praised for
  • knowledgeable brokers
  • responsive and available
  • genuinely puts client interests first
  • works hard on complex scenarios
  • clear explanation of options
Watch-outs
  • poor communication after contract signed
  • pressure to borrow more than needed
  • unresponsive to follow-up issues
  • misleading information on documents
responsive-communicationexplained-clearlywent-above-and-beyondpoor-communicationknowledgeablepersonalised-serviceprofessional-and-honestgreat-for-first-home-buyers
Best for: First-time buyers and investment purchasers seeking patient guidance; applicants with complex or non-standard lending scenarios.
Think twice if: You prefer hands-on support after settlement. One reviewer reported unresponsiveness to post-contract issues and concerns about loan pressure.

Strengths

  • solves complex lending scenarios others refuse
  • available and responsive during application
  • guides first-time buyers through unfamiliar process
  • navigates non-standard properties and circumstances

What reviews say by service

First Home Buyer Loans
Clear explanations and patient support made process straightforward for young buyers and first-time purchasers.
Commercial & Business Finance
Solved complex commercial scenarios and non-standard properties where other brokers declined.
Investment Property Loans
Guided investment property buyers through application with methodical knowledge and ongoing communication.

How it compares

  • Rated 5 against a 4.96 average across the 327 commercial & business finance businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How we scored this

How We Score
Star rating 99
Review volume 94
Review recency 100
Review sentiment 64
Profile completeness 75
Verification 30

Rating breakdown

5
141
4
0
3
0
2
0
1
1

Common questions

Will a broker help if my property or loan is unusual?
Yes. Reviewers report the team secured approvals for serviced apartments, properties at high LVRs, and other non-standard scenarios where other brokers refused to help.
How responsive are they during the application?
Most reviewers found staff quick to respond and always available to answer questions during the loan process. One reviewer reported unresponsiveness after settlement.
What can I expect as a first-time buyer?
Staff explain every step in plain language, answer all questions, and offer local market insight and coaching on agent engagement.
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Last updated 2026-08-01