Connective splits sharply: newer supporters praise the platform's efficiency and staff responsiveness, but older reviews flag persistent problems with loan processing delays, outdated systems, and deteriorating post-settlement support. Experience varies significantly.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Sentiment appears stable but polarised; earlier reviews (6-7 years ago) praised customer service; mid-period reviews (3-5 years ago) complained of competitive decline and system issues; recent reviews (1 year ago) returned to praise for platform efficiency, suggesting improvement in broker support but unclear whether borrower-side issues persist.
Five-star reviews across 50 ratings show clients return for first home loans, refinances, and investment purchases. Staff handle complex deals with clarity and follow-up care, often over years.
All 16 reviewers gave five stars. They consistently praise fast approvals (some within days or weeks), transparent fees, and major refinance savings. The team handled loan approvals even when banks had declined applicants, settling properties without issues.
All 15 reviews are five-star, praising the team's deep market knowledge and willingness to tackle complex deals others reject. Reviewers highlight late-night work on applications, strategic sessions for portfolio building, and calm guidance through first purchases and multi-property refinances.
Last updated 2026-08-01