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Charter Private

Updated 2026-08-01 · 5,295 reviewed · 601 listed · Scored from 342 Google reviews · How we rank ›

5.0(342) 94 composite score See reviews on Google ✓ Google-verified
Investment Property LoansReverse Mortgage & Retirement FinanceMortgage Broker
Charter Private
Services
Investment Property Loans, Reverse Mortgage & Retirement Finance, Mortgage Broker
Reviews
342

What recent reviews say

Working with the team feels straightforward from start to finish. Reviewers consistently praise responsiveness, clear explanations, and genuine effort to secure the best deal, whether refinancing, buying an investment property, or making a first home purchase. Staff follow through without needing chasing and respond outside hours when needed.

The team structures the process so clients stay informed and comfortable at each step. What reviewers expected to be stressful often becomes straightforward instead. Across first-time buyers, investors, and refinancers, the same pattern emerges: professional handling, quick settlement, and a sense that the team genuinely cares about the outcome.

Praised for
  • responsiveness and speed
  • explains clearly without jargon
  • acts in client best interests
  • goes above and beyond
responsive-communicationexplained-clearlywent-above-and-beyondprofessional-and-honestgreat-for-first-home-buyerssmooth-settlementgot-best-rate
Best for: First-time buyers wanting guided support, investors comparing options, anyone prioritising quick settlement.
Think twice if: No caveats grounded in complaints; all 342 reviews are five-star.

Strengths

  • quick response and settlement turnaround
  • explains everything without jargon
  • actively seeks best rates across options
  • hands-on support from initial call through to settlement

What reviews say by service

First Home Buyer Loans
Hands-on guidance through entire process makes what feels overwhelming become straightforward.
Investment Property Loans
Team professionally compares bank options and handles complex situations with clarity.
refinancing
The team turnaround from enquiry to settlement, with transparent process and multiple options presented.

How it compares

  • Rated 5 against a 4.96 average across the 321 investment property loans businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How we scored this

How We Score
Star rating 100
Review volume 100
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

Rating breakdown

5
342
4
0
3
0
2
0
1
0

Common questions

How long does refinancing typically take?
One reviewer's refinancing took less than a month from initial enquiry through to settlement.
Is Charter Private good for first-time buyers?
Yes. The team guides first-time buyers from initial discussion through to loan approval, explaining each step clearly so the process feels straightforward rather than stressful.
What should I expect from the application process?
Expect regular updates on next steps, multiple loan options compared, and quick follow-up; the team also responds to emails outside working hours when needed.
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Last updated 2026-08-01