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1st Street Home Loans

Updated 2026-08-01 · 5,295 reviewed · 601 listed · Scored from 49 Google reviews · How we rank ›

5.0(49) 89 composite score See reviews on Google ✓ Google-verified
First Home Buyer LoansMortgage Broker
1st Street Home Loans
Services
First Home Buyer Loans, Mortgage Broker
Reviews
49

What recent reviews say

Reviewers consistently report the broker simplifies what feels like a daunting purchase or refinance, taking time to translate jargon and answer questions without pressure. Staff respond quickly to queries and stay involved well past settlement, treating each client's situation as unique.

The team handles first home buyers, investment property purchases, and refinancing across extended timelines (including multi-year builds). Many clients return for subsequent property transactions, citing trust and approachability as reasons they avoid shopping around.

Praised for
  • knowledgeable and explains clearly
  • fast and responsive
  • patient guidance through complex process
  • available and supportive long-term
  • approachable and friendly
responsive-communicationexplained-clearlywent-above-and-beyondknowledgeablepersonalised-serviceprofessional-and-honestgreat-for-first-home-buyerssmooth-settlement
Best for: first home buyers wanting patient explanations and long-term support through the purchase

Strengths

  • explains complex processes in plain language
  • responds quickly to client questions
  • stays involved through extended or multi-stage purchases
  • treats clients as individuals with tailored advice

What reviews say by service

First Home Buyer Loans
Consistently praised for patient, detailed explanation of the process and approachable support.
refinancing
Clients report clear comparison of options and fast turnaround on refinance scenarios.

How it compares

  • Rated 5 against a 4.93 average across the 371 first home buyer loans businesses listed here.
  • Has more Google reviews than 46% of the businesses in this directory.

How we scored this

How We Score
Star rating 99
Review volume 74
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
49
4
0
3
0
2
0
1
0

Common questions

Do they work with first home buyers who don't understand the process?
Yes. Reviews show they spend time explaining the entire journey from start to finish and are known for breaking down complex jargon into plain language.
How quickly do they respond to questions?
Several reviewers note they respond very promptly, with one client crediting availability 24/7 throughout their purchase and settlement period.
Do they help if you're refinancing or buying a second property?
Yes. Reviews cover refinancing, investment property purchases, and clients returning for multiple transactions over several years.

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AXTON Finance
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AXTON Finance

5.0(560)✓ Google-verified

Buyers consistently report smooth, stress-free experiences from application through settlement. Staff explain options clearly, respond quickly, and stay available throughout complex transactions. Long-term clients return repeatedly, citing genuine support and flexibility when circumstances shift. First-home buyers and refinancers praise the team's patience and willingness to work around setbacks. Named staff earn personal loyalty by handling questions promptly and making the lending process feel manageable rather than overwhelming.

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Last updated 2026-08-01